Self Storage Lambeth Health and Safety Policy
Self Storage Lambeth is committed to providing a safe, healthy and secure environment for all employees, customers, contractors, removal company teams and visitors. We recognise our responsibilities under relevant health and safety legislation and strive to prevent accidents, injuries and ill health arising from our work activities and the use of our storage facilities.
Policy Objectives
The main objectives of this Health and Safety Policy are to:
Identify, assess and control risks associated with storage operations and related removal activities.
Provide and maintain safe premises, equipment and systems of work.
Ensure that employees and contractors are competent, trained and properly supervised.
Protect customers, visitors and third parties from foreseeable risks while on our premises.
Promote a positive health and safety culture, encouraging everyone to report hazards and near misses.
Management Responsibilities
The management of Self Storage Lambeth holds overall responsibility for health and safety across the site. Management will:
Implement, monitor and review this policy on a regular basis to ensure it remains effective and compliant with current legislation.
Carry out risk assessments for all significant activities, including loading, unloading, use of trolleys, lifts, corridors, stairwells and storage units.
Provide suitable safety equipment, such as handling aids and protective devices, and ensure it is maintained in safe working condition.
Ensure that emergency procedures, including fire evacuation and incident reporting, are clearly communicated and regularly reviewed.
Allocate appropriate resources for health and safety improvements, staff training and maintenance of the premises.
Employee Responsibilities
All employees share responsibility for maintaining a safe working environment. Employees must:
Take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions.
Follow all safety rules, instructions, signage and procedures provided by Self Storage Lambeth.
Use any equipment, machinery or safety devices in accordance with training and guidance.
Report hazards, defects, accidents and near misses to management as soon as possible.
Refrain from any horseplay, unsafe behaviour or misuse of equipment that could place themselves or others at risk.
Customers, Visitors and Removal Companies
Customers, visitors and removal company staff using our facilities share responsibility for safe conduct while on site. They are expected to:
Comply with all site rules, safety notices and instructions provided by our staff.
Park vehicles only in designated areas and use loading bays and access routes safely, allowing clear access for others.
Use lifts, stairways, corridors and loading equipment with care, not exceeding weight limits or obstructing pathways.
Keep children and vulnerable persons under close supervision at all times and away from potentially hazardous areas.
Report any hazards, damage, spills or unsafe conditions to a member of staff without delay.
Safe Use of Storage Units and Facilities
To reduce the risk of accidents and damage, all users of the facilities must observe the following principles:
Only store items that are permitted under the terms of your agreement. Hazardous, flammable, explosive, illegal or perishable items must not be stored.
Stack goods safely within units, ensuring heavier items are placed at lower levels and that stacks are stable and secure.
Avoid blocking access routes, doors, fire exits, fire extinguishers or safety equipment with stored items or trolleys.
Use appropriate manual handling techniques when lifting and carrying items, and seek assistance or use handling equipment for heavy or awkward loads.
Ensure that all doors, especially unit doors and fire doors, are opened and closed carefully and never wedged open without authorisation.
Contractors and Third Parties
Contractors and third-party service providers, including removal companies operating within our premises, must:
Comply with all relevant legislation and industry best practice for their work.
Provide their own risk assessments and method statements where required.
Ensure their employees and subcontractors are appropriately trained, supervised and equipped.
Coordinate activities with Self Storage Lambeth staff to avoid creating additional risks for others on site.
Immediately report any incident, accident or damage occurring during their work.
Emergency Procedures and Incident Reporting
Self Storage Lambeth maintains clear procedures for emergencies, including fire, medical incidents and security-related events. All persons on site should:
Familiarise themselves with fire exits, escape routes and assembly points.
Follow staff instructions during an emergency without delay.
Use fire-fighting equipment only if trained and it is safe to do so.
Report all accidents, injuries, near misses and unsafe conditions to staff as soon as they occur, so appropriate action can be taken and records updated.
Training, Information and Supervision
We will provide adequate training and information to employees to enable them to work safely and fulfil their responsibilities. This may include:
Induction training on company health and safety rules and emergency procedures.
Task-specific training covering manual handling, hazardous substances, equipment use and safe storage techniques.
Refresher training when work practices, equipment or legislation change.
Ongoing supervision and support to reinforce safe behaviours and identify areas for improvement.
Monitoring, Review and Continuous Improvement
Self Storage Lambeth will monitor health and safety performance through regular inspections, audits and incident investigations. We are committed to continuous improvement and will:
Review this policy periodically, and following any significant change or incident, to ensure it remains suitable and effective.
Act on feedback from employees, customers, contractors and removal company partners regarding health and safety matters.
Implement corrective and preventive actions where necessary to reduce the likelihood of recurrence of incidents or near misses.
This Health and Safety Policy applies to all activities conducted on our premises and forms an integral part of our overall management system. Everyone using or working within our facilities is expected to cooperate fully with its requirements, helping to maintain a safe, orderly and professional environment.
